I believe that Autotrac provides old fashioned friendly service. The team at Autotrac explain the work that needs to be done (current and upcoming) in such a way that I can understand. Their information is pitched to my needs - it is personalized. I am satisfied with the efficiency of the service and the quality of parts. But it is the friendly, knowledgeable staff that keeps me coming back.

Since dealing with Autotrac I have been delighted with their prompt service. They have arranged to pick up and deliver my car to my home. I have called in without an appointment with a problem, they have been able to spend a moment to look and advise me regarding my problem. When possible they have fixed it and sent me happily on my way at "no charge". They go the extra mile. As pensioners I am happy to call them my service team.

It is my pleasure to write a testimonial for recent care of our 24 year old Mazda 323. The team at Autotrac were courteous, helpful and efficient in every possible way. As senior citizens every possible helpful suggestion was offered to have our car delivered and returned to us with perfect airconditioning and parts replaced to our satisfaction and at reasonable cost. We wish them every success for their future.